Terms & conditions

Welcome to hairinimedical.co.nz. This website is owned and operated by Hairini Medical Centre in Tauranga, Aotearoa New Zealand. By accessing this site, you agree to the following terms.

No medical advice

The information provided on this website, including staff profiles, clinic news, and blog articles, is for general information only. It is not a substitute for professional medical advice. Always consult with a qualified healthcare professional for any health concerns or before making medical decisions.

Payment and missed appointments

Payment is expected at the time of your appointment unless otherwise agreed in advance..

If you cannot make your appointment, please let us know at least 1 day in advance. If you cancel on the same day or do not show up for your appointment, we reserve the right to charge you a did-not-attend fee equal to the cost of your appointment.

Third-party services and links

MyIndici

To enhance patient care, we provide links to MyIndici for appointment bookings and repeat prescription requests.

MyIndici is a third-party platform operated independently of Hairini Medical Centre.

Hairini Medical Centre is not responsible or liable for any technical outages, service interruptions, or data breaches occurring on the MyIndici platform.

Other 3rd parties

We provide links to external services and health information.

While we aim to provide up-to-date and reliable links, Hairini Medical Centre does not control external websites and services, and is not responsible or liable for information and services provided by third parties.

While we choose partners who prioritise security, your use of third parties is at your own risk and subject to their specific terms of service and privacy protocols.

Website contact & privacy

We value your privacy in accordance with the New Zealand Privacy Act 2020 and the Health Information Privacy Code 2020.

Information sent via our website contact forms is not encrypted. Please do not send sensitive clinical information via these forms.

Any personal information provided will only be used for the purpose for which it was collected (e.g., responding to an inquiry).

Official health records are maintained separately within our secure Practice Management System.

Limitation of liability

To the maximum extent permitted by New Zealand law, Hairini Medical Centre excludes all liability for any loss or damage resulting from:

• Use of, or inability to use, this website.
• Reliance on any information contained on the site or blog.
• Malicious software or “viruses” that may be transmitted via the internet, despite our best efforts to maintain a secure site.

Intellectual property

All content, including the Hairini Medical Centre logo, text, and original images, is protected by copyright. You may not reproduce or redistribute this content for commercial purposes without our written consent.

Updates to terms

We reserve the right to amend these terms at any time. Your continued use of the site signifies your acceptance of any changes.

Contact us

If you have any questions regarding these terms, please contact our practice manager via the details provided on our contact page.